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How to update M-pesa statement Email address

M-pesa statement is a report detailing you about your M-PESA transactions over a particular period time. It covers Money in and money out.

You can access the service through Safaricom network via Ussd codes *234# and *334#. Safaricom gives in a variation of of mini or full statement usually for 3,6 and 12 months.

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Once an individual has requested for M-pesa statement, Safaricom will it to the email address that was provided during initial subscription to the service.

You can always change the email and update it with which ever of your choice.

In this article we have three methods that one can use to update their Email addresses for M-pesa statement.

Via USSD *234#

  1. Dial *234# via Safaricom line.
  2. Select option 5: M-PESA Information
  3. Select option 1: M-PESA Statement
  4. Select option 3: Change email address
  5. Enter the new email address
  6. Confirm the new email address
  7. Enter your national ID
  8. You will receive a confirmation text stating that your email address has been successfully updated.

Via USSD *334#

  1. Dial *334# via Safaricom line
  2. Select option 7: My Account
  3. Select option 6: M-PESA Statement
  4. Select option 3: Change E-mail
  5. Enter the new email address
  6. Confirm the new email address
  7. Enter your national ID
  8. You will receive a confirmation text stating that your email address has been successfully updated.

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Via MySafaricom App

  1. Download, install and launch the mySafaricom app
  2. Click on the M-PESA tab
  3. Tap on the M-PESA Statement tab at the bottom
  4. Tap on Change Email
  5. You will be required to enter then confirm your new email as well as input your National ID number.
  6. You will receive a confirmation prompt stating that your email has been successfully changed.

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