Kenya Power and lightning Company (KPLC) has presented electronic bill assistance expected to help clients assess power equilibrium and bill proficiently, not at all like in the past, where one received the account balance monthly.
To get proficient help, all you require is access to the internet or cell phone which allows you get the data through SMS or email.
How e-charge SMS assistance works
The E-charge SMS assistance permits you to inquire about the power account’s balance and the expected date through your cell phone.
You need to input the initial segment of your account digits in the telephone message area; for instance, if 998867-01 is your account digit, type and send it to 95551.
In almost no time, you will get a programmed answer with your balance. Utilizing the assistance will cost you Ksh5 over the ordinary SMS rates.
How E-charge email services work
The E-charge email assistance allows a review of your power account balance along with the expected date via email. Like the SMS, you need to input the initial part of your account digit in the subject area; for instance, in case 998867-01 is your account digit, type that.
At that point, send the clear message to the bill(at) kplc.co.k,e, and in a couple of moments, you will get your account equilibrium. Other than checking the compensation via SMS and email, Kenya Power’s client can review their balance using their site effectively.
Step by step instructions to review your balance via the Kenya Power site
- You need to access the company’s site kplc.co.ke.
- You are then required to tap the tab marked: My Bill which will divert you to another account where you will be expected to input your unique details for a KPLC online report.
Notwithstanding, if you don’t plan to make an account, all you will be expected to do is click on the main tab on your right written: Bill/Meter Query. This will divert you to another tab where you should input your account digit and click search. You will receive a bill balance immediately.
Moreover, it is essential to point out that despite the presentation of e-charge assistance, your nitty-gritty power invoice will continue to be mailed by KPLC via your postal address.
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