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Ezra Chiloba Clarifies Not All Kenyans Need to Register SIM Cards Afresh

The Communications Authority of Kenya (CAK) has issued a clarification on the ongoing countrywide SIM cards registration which has caused uproar and confusion among Kenyans.

Initially, mobile service providers had asked their users to register their identity details afresh and in person for the case of Safaricom while Airtel and Telkom had provided an online platform where their customers were to upload their details.

However, CAK seems to have loosened its stance. Speaking on Saturday, April 9, the agency’s director-general Ezra Chiloba clarified that not all Kenyans need to register SIM cards afresh.

People registering their lines. PHOTO | COURTESY

He said that it is only the unregistered lines that will be listed observing that the majority of the subscribers had not complied with the set levels of the data required.

“The major complaint we have had is the requirement of photos and everything. The regulations do not anticipate that we are going to take a photograph of you. And so if you are duly registered, then you do not need to go to your operator and service provider to get re-registered,” said Chiloba.

Those who fail to register their SIM cards with telecommunication service providers by April 15 risk fines of up to KSh 300,000 or serve a jail term of six months or both.

Chiloba warned that the government would not give an extension once the registration deadline is reached.

“There would be no extension so those still dragging their feet should wake up to the reality and register with their respective telecom service providers or face permanent deactivation,” he added.

Kenyans can confirm their registration details by dialling *106# without necessarily having to make visits to the network providers’ agents.

Kenyans expressed varied reactions to the registrations exercise.

Susan Catherine Keter said: “Why were you commanding Kenyans whose lines are already registered to register afresh?”

Mwalimu Katebes Kibet said: “You had to go back to your drawing board. Hatupangwingwi.”

Nguru Muriungi said: “He realized Kenyans can never be intimidated by unnecessary threats!”

Ezekiel Onyango said: “Chiloba has found out that the only thing that scares Kenyans is “battery low” signal on their phones.”

READ ALSO: Safaricom to surrender KSh 200 million unclaimed M-PESA money


Mercy Mercie said: “I wish Kenyans would use the same energy to demand good governance we would be so far developed as a nation.”


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